Refund Policy
At our brand, customer satisfaction is our priority.
-
Refund requests are processed within 7–10 business days after the returned item is received and inspected.
-
If a return is requested for reasons other than a product quality issue, a 10% processing fee will be deducted from the total purchase amount.
-
Products must be returned in their original condition, including packaging, accessories, and attached tags.
-
Return shipping costs are the responsibility of the customer.
-
Refunds will be issued through the original payment method used during purchase.
-
Products returned due to verified quality concerns are eligible for a full refund without any processing fee.
-
Customized, personalized, or altered products are not eligible for refunds.
For assistance, our customer support team is always happy to help.